Shipping policy

Last Updated: August 30, 2026

Thank you for shopping ONEOF1. We take care in preparing every order and aim to get your purchase on the way as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received. Orders placed on weekends or holidays will begin processing on the next business day.

During new releases, restocks, or periods of high order volume, processing times may be slightly longer.

Shipping

ONEOF1 currently ships within the United States.

Available shipping options and applicable shipping charges will be displayed at checkout before payment is completed.

Orders are generally shipped using USPS or UPS, depending on the destination, package size, and available service.

Tracking

Once your order has been packaged and a shipping label has been created, you will receive a shipping confirmation email containing your tracking information.

Please allow some time for the carrier to scan the package and begin displaying tracking updates.

Estimated Delivery

Delivery times shown by the shipping carrier are estimates and are not guaranteed by ONEOF1.

Carrier delays caused by weather, holidays, transportation disruptions, or other circumstances outside of our control may affect delivery times.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, contact us as soon as possible at

hello@wearoneof1.com.

We will make every reasonable effort to correct the address before shipment, but we cannot guarantee changes once an order has been processed or transferred to the shipping carrier.

Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

Lost, Missing, or Damaged Packages

If your tracking information shows unusual delays, your package appears to be lost, or your order arrives damaged, contact us at hello@wearoneof1.com with your order number and relevant details.

We will review the situation and assist with the appropriate carrier claim or next steps when applicable.

If tracking shows that a package was delivered but you cannot locate it, please first check the delivery area, household members, neighbors, and the carrier's tracking information. If the package still cannot be located, contact us so we can help determine the next steps.